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ChipLead gets 13k shares on April Fools day

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We raised a few eyebrows on 1 April when we released ChipLead - Chip’s answer to the metal card craze in Fintech. A few day’s after Apple launched their own card made of titanium, we knew we had to join the party...

But ChipLead was different. Dreamed up by our very own Harry F, the card was designed to ‘weigh down your spending’ to help you hit your saving goals. It was the card you would never want to use.

We put together a sleek video and some cool designs, then asked users to share this page to join the queue for one of our 10,001 cards.

Some Chip fans were a little hasty to hit the share button, and probably missed the disclaimer pictured below. Look closely!

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ChipLead made people laugh, and as a result, was shared over 13,000 times with an estimated 1,000,000 impressions. #viral

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It created a buzz around Chip and at the right time too, because on 2 April we launched Chip 2.0, our total redesign of the Chip app, which is far from a joke.

Have a look at the ChipLead page here to see what all the fuss was about.

What will we do next year? Who knows... just make sure you’re on guard.

All the awards, all the time

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OK, so we’re aware we’re at risk of getting into bragging territory… but we’ve got three new awards to add to our trophy cabinet (well, we don’t have one, but we should look into it now).

We picked up two awards at the Crowdcube awards, and we're absolutely ecstatic to have won “Best Personal Finance App” at the very prestigious and very proper British Bank Awards (other winners included the likes of Monzo, Natwest and Starling Bank).

Chip’s fast-growing team here delighted to take to the stage and celebrate. Tali, our COO, says she should be holding the award here.

Chip’s fast-growing team here delighted to take to the stage and celebrate. Tali, our COO, says she should be holding the award here.

So once again, team Chip dusted off our black tie gear, scrubbed up, and headed off to Cafe de Paris to scoop up some awards.

It was a great night, we got to meet some of our competitors and connect with potential partners too.

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We were up against some tough competition, so when the nominees were read out, the tension was real. But we erupted into cheers when we took to the stage to thunderous applause.

We want to say a huge thank you to everyone who voted for us. The help, support and belief we get from our community is powering us to the next level, and really puts us head and shoulders above our competition.

We loved the screen announcing the finalists, however, they did use our old logo, so just pretend the new Chip smile is in there.

We loved the screen announcing the finalists, however, they did use our old logo, so just pretend the new Chip smile is in there.

What’s next for Chip?

We’ve got big plans both for Chip in 2019.

First up is Chip 2.0, our shiny new update of the app that will be deployed gradually in the coming months. Currently 2,000 of our dedicated Chip Champions are testing the final beta version before we make the last tweaks and bug fixes and release to everyone.

Then there’s ChipX, our community lending platform that will see savers get solid returns and borrowers benefit from fairer lending.

So watch this space.

MAILCHIP #012: Winning awards and building the team

This picture is way cooler without the two people in high-vis holding the ladder still…

This picture is way cooler without the two people in high-vis holding the ladder still…

Usually, we would say it’s been a while, but that’s not entirely true…

We’ve actually never spoken because I’m Tom, Chip’s new content guy and this is my first ever Mailchip (if you’re on Facebook you might have already bumped into me). Read all about me here.

One of my aims is to make Mailchips a more regular thing, so you’ll be hearing more from me in the future. But, don’t worry, Alex and Paul aren’t going anywhere!

Awards season 🏆

We know it’s not quite the Oscars, but we won ‘Best App’ at the World Banking Awards, and Simon (our CEO and founder) channeled his inner Olivia Colman and gave a great acceptance speech.

But wait. There’s more....

We’ve been shortlisted for ‘Best Personal Finance App’ in the British Bank Awards. We’ll find out if we’ve won on Thursday. Fingers crossed. We finished the popular voting round in first place, so a huge thanks to everyone who voted!

And we’re hoping to clean up at Crowdcube’s awards too. We’ve been nominated for two awards; ‘Campaign of The Year’ and ‘Video of the Year.’ 

New Talent - The A-Team 🚁

Since our record-breaking crowdfund at the end of 2018, we’ve been focused on hiring some great talent. 

So say hello to Adam (iOS developer) and Alan (Head of Engineering), they bring over 20 years of collective tech experience to the Chip team. We’ve nick-named them the A-Team, learn about them here.

Since joining they’ve released the Chip 2.0 beta to 2,000 more Chip Investors, and have set up a timeframe for the full release. They love it when a plan comes together.

Recommend a PHP developer and we will buy you an iPhone X 📱

We’re after talented PHP developers, if you know any and think they’d like the challenge of building Chip, send them our way. If we hire them, we’ll give you an iPhone X!

Just send an email to careers@getchip.uk and CC in who you’re recommending. The only catch is you need to be Chip customer and we won’t accept any referrals from recruiters. 

Our new tech blog ️📰

If you want to have a look at how we’re building Chip and what we think about FinTech and the world too, check out our new tech blog. 

Instagram takeovers 📷

We’re three weeks into our “Team Takeover” series. We think they’re a fun way to share the highs, lows and hard work that goes into making things happen at Chip. 

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Until next time.

Tom 

We've won an award!

We too, like to celebrate our victories by shouting jubilantly into a field, like this man. Don’t you?

We too, like to celebrate our victories by shouting jubilantly into a field, like this man. Don’t you?

We’re delighted to say we’ve just won an award for the “Best Banking App 2019” at London’s inaugural World Banking Awards!

Not to be confused with the British Banking Awards that’s happening March. We’re gunning for victory there too, we reckon we’ll be a shoe-in with your votes behind us!

The boys from marketing looking #superfly before heading off. Tom is channelling his inner Don Draper.

The boys from marketing looking #superfly before heading off. Tom is channelling his inner Don Draper.

We scrubbed up into our best black-tie outfits, stepped out and saw off some stiff competition from the likes of Moneybox, Money Dashboard and Cleo.

Simon, our founder and CEO, did his best to hold off from giving a full-blown Oscar-style speech, but does want to say thanks to his mum.

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Exciting things to come

We’re not going to rest on our laurels, and after we launch Chip 2.0 and ChipX this year we’re going to be even better than the best banking app.

We’ve hired a lot of great talent after our record breaking crowdfund, and we’re now supercharged to shake up consumer finance in the UK with some exciting and innovative ideas.

Green is the new green

It’s about time we come up with a name for our new green, we’d love your help.



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The beady-eyed among you will have noticed there’s a slightly new green in town. It’s a bit nearer to turquoise than our old green.

That’s the new green on the right. Look at it, evoking feelings of hope and excitement. The old green will always have special place in our hearts.

That’s the new green on the right. Look at it, evoking feelings of hope and excitement. The old green will always have special place in our hearts.

We like to think it’s bright, bold and makes you think of the exciting things you’re going to make happen. Or at least that’s what our design people say.

We’re moving Chip over to this new green as we launch Chip 2.0 and it will become Chip’s new main colour. We’ve already used it for our socks and this community site, and soon we’ll use it across our shiny new main website too.

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Name that colour

We’re trying to come up with a name for it (it’s currently got the very sexy name of #07CEB3, ie just its hex code) and thought 100,000 heads would be better than one, so we’re asking the Chip community to send us in their suggestions.

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Chip Socks - a monumental feet

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“Nothing feels as good as a new pair of socks” - Everyone

We recently completed the greatest logistical task in our short history.

We don’t mean the responsibility of saving £58,000,000+ for our 75,000+ users. No, we mean the designing and disseminating the iconic Chip sock.

THE OFFER - A PAIR OF SOCKS

Back in November, we promised a pair of Chip socks to the investors that really believe in us, and because we didn’t want to do things by halves, we offered two designs.

If you put in £300, we sent you an exclusive ChipMunk sock, and for our champion investors who put in more than £1,200 we sent out some very swanky Chip Champion socks.

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THE DESIGN

We got to work, spending long days and sleepless nights painstakingly crafting the perfect sock (all the while managing the small business of the most successful crowdfund in UK history 🚀).

After lengthy consultancy sessions with Shoreditch fashionistas, we settled on a design that was sleek and refined, subtle and sharp.

See exhibit A, the ‘ChipMunk’ sock with the cheeky ears, and the ‘Chip Champion’ sock, with its triumphal crown motif.

“ Take my money!  😍” - @DBeckham7

Take my money! 😍” - @DBeckham7

“ Rarw  🔥” - @AnnaVogueWintour

Rarw 🔥” - @AnnaVogueWintour

THE PACKING AND POSTING

Once the socks were ordered, designed and responsibly produced, it was the task of Chip’s house elves to wrap, pack and post them.

The effort was vast, and the whole office chipped in, the socks are now with their rightful owners and warming the toes of Chip investors all over the country.

We’ve sampled a few of our favourite pics below… see if you can spot yourself, or your pet.

If you invested over £300 and for some reason, the socks didn’t get to you, fill in the form below and we will chase them up.

We will cross-reference the list with our data too, so no cheating!

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And if you, like a few other Chip users, are interested in the socks but didn’t invest, keep your eyes peeled for ways to get your pair (and other #ChipMerch) in the future!

You’re the best.

-TeamChip

Help us win!

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We’ve been nominated for a British Bank Award in the Best Personal Finance App category!

First of all, we’d like to say a huge thank you to everyone who nominated us. We want to build the best savings account in the world, and your support is one of the things that’s helping us get there.

But we’ve not won yet, and we’re up against some stiff competition. So, we need your votes to win.

How to vote

Voting is as easy as one, two three. Just head over to British Bank Awards website and:

  1. Type “Chip” into the ‘Choose a company’ box

  2. Select “Savings App” for you product

  3. Rate us, write us a nice review, and hit submit

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Fingers crossed

Like we said we’re up against some great apps, but we think we’ve got a strong chance.


Suraya's 'effortless' saving

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Meet Suraya. She’s studying for a PHD and struggles to make time to even think about saving thanks to her hectic student lifestyle.

With plans to move back to Malaysia after graduating and a love of treating her family to some pretty big Christmas presents, she wasn’t sure if it would all be possible. 

That is, until she downloaded Chip… and the rest is history. 

This is Suraya’s Chip story.

“I started using Chip back in July 2017, so just over a year now but it doesn’t feel like it,” says Suraya. “I actually didn’t have to give it too much thought. Saw the app, installed it and boom! Just the right amount of money was squirrelled away every month.

“I’ve used it to get Christmas presents (one of the presents was a flying lesson for my boyfriend - but we still haven’t booked a session). The rest I’m saving up to cover shipping costs when I have to move back to Malaysia at the end of my studies.”

Suraya tells us what she loves most about Chip is that it makes saving effortless. 🤑

“This app has definitely helped me save a lot of money in the best way possible - without me needing to think about it. As a PhD student, things are stressful and hectic as is and Chip has definitely helped to take savings off my plate in a fun effective way. So I’d like to say thank you to the team!”

As well as helping her save up for the things she really wants, Suraya actually enjoys using the app - especially chatting to our friendly bot. She also loves checking out the latest gifs whenever she pops in to make a manual save or check her Chip balance.

“The Chip chat interface is great and and having a chat interface adds a nice personal touch - almost feels like you’re texting a friend,” she says. “Also, I personally am obsessed with gifs so the gifs on Chip chat has definitely kept me hooked onto the app!”

That’s what we’re all about here at Chip. Making saving easy and making it fun. 🙌

If you’ve got a story you’d like to share, then get in touch with us! We love hearing all about your Chip journeys! Just send it over to hello@getchip.uk. 🚀

Savings terms you need to know

There's never been a more important time to get good at saving.

In today's economy, putting money aside for the future is the best way to ensure you'll be able to get what you really, really want in life.

But, like everything, saving lingo can be a little difficult to understand sometimes.

So, here’s everything you need to know about those tricky savings terms.

What you need to know

Interest

If the banks called interest ‘free money’, we’d be biting their hands off. Unfortunately, they don’t – but that’s basically what it is. The interest rates offered by banks are influenced by THE bank – the Bank of England – which sets the base rate. Interest rates are infamously low at the moment because the base rate is 0.25% – it’s been taken down a peg or three since 2008. You’ll see interest advertised as AER (annual equivalent rate) which simply makes it easier to compare accounts.

 

Compounding

As interest accrues on your savings, it compounds. Einstein thought that compounding was the eighth wonder of the world, apparently. It means extra free money for savers because you get paid interest on your interest. You can maximise compound interest by starting as early as you can, and leaving the money to grow for as long as possible. You can read more about the magic of compounding here.

 

Inflation

Sadly, as you’re busy saving, the world is busy getting more expensive, thanks to inflation. Depressing right? Inflation is the reason pay rises exist and savings earn interest – so your money keeps pace with how much everything costs. If you’re interested in inflation, there’s more info here.

 

Tax

While we’re on depressing topics, don’t forget tax. Nothing is safe from tax, including savings. However, if you’re a basic-rate taxpayer the first £1,000 you earn in interest on your cash savings each year is tax free. As an example, £50,000 savings earning 2% interest equals to £1,000 interest in a year – so your money is safe until then. If you’re a higher-rate taxpayer (40%) your allowance is £500 and if you pay 45% tax then all of your savings interest is taxed.

5 common credit score myths: BUSTED

The face you’ll make after we bust these myths.

The face you’ll make after we bust these myths.

Ooooh. My credit score. 😴Yeah, okay, it’s not exactly the most exciting of subjects. But your credit score is a boring thing than can take you to exciting places.

Think of it a bit like saving. Saving isn't fun (at least, it wasn’t until Chip came along 😜) but it can lead to whole lotta fun stuff.

In fact, learning about your credit score is even easier than saving, because all you have to do is read these five fun credit score myth-busters - and you'll be a pro. 😎

Myth 1: You have a credit score

Nope.

You don’t have a credit score – you have a credit report (also called your credit file). Each lender or bank looks at your credit report and assesses you independently before deciding whether to lend you money. Your credit report includes details of any current accounts, loans, bill payments along with public information such as your name and date of birth. Three main companies in the UK compile credit reports: Experian, Equifax and Callcredit – you can ask any of them for your credit report. They might also give you a ‘score’, which is a rough indication of how you’re doing (but it’s not the be-all and end-all).

 

Myth 2: If you’ve never borrowed money, you’ll have a great credit score

Er….nope.

When you apply for any kind of credit or loan, the lender runs a credit check on you to decide whether to approve you. They run all kinds of calculations to try and predict your future behaviour, based an overall picture of how you’ve used credit recently. If you you’ve never borrowed money before, it can be really hard to get credit because there’s no proof that you can use it properly. That’s why starting early to build up a good credit history is really important (more on that later).

 

Myth 3: There is a credit ‘blacklist’

Good news: nope!

A low credit score can stop you getting access to credit. Mortgages, car finance, overdrafts, credit cards…they’re all hard to get if your credit score is low. However, the idea that there is some kind of ‘blacklist’ isn’t true. Just because one lender has rejected you, doesn’t mean they all will. They all have different criteria and ways of deciding whether to lend to you. That said, applying for credit leaves a ‘footprint’ on your file, and having lots of footprints can make it even harder to get credit in the future. Instead, use an eligibility calculator like this onebefore applying, to avoid avoidable rejections.

 

Myth 4: Your credit score is based on every detail of your life ever

NOPE.

The information contained in your credit report is designed to flag up potential warning signs to lenders, such as missed loan repayments or defaults. Most of it only stays on your file for about six years, because lenders only care about your recent behaviour. There are loads things that people think show up on their credit report which in fact don’t – including ‘soft checks’ such as the one we carry out to verify your identity you sign up to Chip. Lenders can’t see your salary, any savings accounts or any student loan debt, and none of these things affect your credit score.

 

Myth 5: All debt is bad for your credit score

NOOOOOOOOPE.

Like we said earlier, borrowing money and paying it back is pretty much the key to a good credit score. So borrowing money isn’t the risky part – paying it back on time is what matters. Never take a payday loan though – the lender might claim that repayments will improve your credit rating, but in reality it’s a big black mark on your credit history. For people just starting out, this might mean getting a credit card for regular purchases and paying it off in full each month. It’s also okay to use an arranged overdraft (and keep saving while you’re using it), as long as you go back into the black on payday.

7 ways to improve your saving

We all know saving is hard - that's why we created Chip! But (as well as downloading our super little green app) there are plenty of ways you can train yourself to stash more away. All you need is a little guidance...

If you’re struggling to save, here are the most common reasons why this might be – along with the quick fixes that actually do work. Think of it as our how-to guide to being better off, with pretty little effort.

These 7 things could be standing in between you and the riches you know you deserve... it's time to overcome them.

You’re skint

If there’s never enough cash in the bank, savings are off the table, right? Wrong: you’ve just got to get tactical. If there’s something you enjoy, work out how to make money from it. Whether it's a full blown one-man business or a spare-time filler you could be raking it in and enjoying yourself at the same time. If not, you could always ask for a pay rise (or get a better paid job) – we dare you. If you’ve got the skill, the experience and the cojones, the worst your boss can say is ‘no’.

 

You don’t have the savings habit

It doesn’t matter – you don’t need it. Lots of personal finance gurus say the best way to get the savings habit is to ‘skim’ your bank account – just sweeping spare change into a savings account little and often. Luckily, this is the process that Chip automates, so you don’t need to remember, you don’t need to motivate yourself and you definitely don’t need to do any calculations.

 

Your quirks get in the way

It could be your love of Little Mix, or your daily devotion to extra-hot almond milk lattes – either way, it’s about priorities. Everyone should have a frivolous blow-out at least once in a lifetime: the secret is to do it strategically. Challenge yourself to cut down and hoard the extra cash (in your savings account) for something truly special later in the year. Having a savings goal – something you really, really want – makes going without much less painful.

 

Saving is boring

Yes, of course saving isn't as fun as spending your money on the things you love, but think of the bigger picture. That picture gets a hell of a lot brighter when the people you love are saving with you. That's why with Chip 2.0, we've created Squad Goals. So, if you've got a Lad's holiday or a girl's weekend planned, you can save up together. Invite your friends to a goal, track their progress, motivate them and make enjoy the saving journey.

 

You don’t see the point

Why save, when you could be sipping on your latte? Because free cash. Interest is free money paid to patient people, and your Chip savings account pays up to 5% bonus (in the same way as interest) on your stash. That’s got to be worth having.

 

You don’t ‘do’ money

You’re allowed to think saving is boring and time-consuming – but it’s also making other people richer than you! If you really don’t want to give any head space to thinking about saving, just let Chip do it for you. We hear from people all the time who’ve literally forgotten about Chip – and then discovered a handy £300 that’s been quietly piling up without them noticing.

 

You’re in debt

While most of us rely on credit cards, overdrafts or mortgages to get things we need, borrowing gets stressful if you can’t afford to pay back what you owe. If debt is stopping you getting on top of your savings, get professional help: try StepChange Debt Charity for free advice about managing and reducing what you owe. You can also use savings to pay off overdrafts or credit cards, to give yourself a fresh start.

 

Sh!t happens

Life is what happens while you’re busy making other plans. Unexpected costs are sometimes just part of the deal, and savings are a buffer against them, so keep a stash just in case. Have a separate savings pot for the cool stuff you want to do, buy or achieve.

Chip downtime. What actually happened?

At around 11pm on Friday evening we ran a maintenance script, the primary goal of which is to prevent downtime. Ironically, it caused our database to malfunction. We followed procedure and switched it off. However, it had entrenched several bugs in the stack which in turn caused numerous disruptions to Chip throughout the night until approximately 8:00 am Saturday morning when the issues were finally resolved.

To make matters worse, we had an unexpected spike of user activity on Friday evening and the server struggled to cope with the maintenance issue and the increase in volume. Sod's law as they say - the perfect storm of problems.

Has the issue now been resolved?

I would like to reassure you that the issue has now been resolved and we won't be running that maintenance script again! I can also confirm that all personal data and customer savings were completely secure at all times.

Our promise to you

It is never acceptable for our savers to be without access to their savings  — period. We have learnt a great deal from this experience and we are actively working on implementing a number of processes to constantly improve our technical infrastructure and eliminate incidents like this.

Thank you for your trust and continued support.

Simon

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The Big Chip Tee giveaway winners!

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We loved hearing about the ways Chip is helping you all live your best life and save for the things you want. There were so many wonderful stories it wasn't an easy task picking our winners. 

But here they are... the first batch of Chip tee owners!

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Meet Hamish. 

He's been using Chip to save up and support himself while he volunteers at a refugee camp in Greece. If anyone deserves a Chip tee, it's definitely Hamish!

This is what Hamish had to say about his Chip journey...

Using chip over the course of this year has enabled me to save up a surprising amount! I'm a Doctor working for the NHS but I'm taking a break from working in the UK to go and work in a refugee camp in Greece.

Chip has made saving effortless and it builds up really quickly. 

This is a voluntary post so I've been using Chip to help me put away the pennies to make sure I have enough to get out there and pay for accommodation too! Chip has made saving effortless and it builds up really quickly. Really pleased with the app! Thanks guys!

You're more than welcome Hamish! 

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Our second Chip tee winner is Nick. 

Nick got Chip to save up for his son's school cricket tour to Barbados. Fast forward a few months and he's not only saved up for the trip - he's booking his own holiday to Barbados too! 

Here's his Chip story...

'We’re going to Barbados for our school cricket tour!'

Imagine that as the first thing my son says coming home from school earlier this year. My first thought was, 'well you’re not going then', but that would be too harsh so my next thought was how expensive is that going to be?

£2400 it turns out. I only got to go to the Lake District for my school trips - he gets to go to Barbados for 10 days.

Anyway I have resigned myself to the expense and I'm using Chip to get me to save as much of the money as possible. It’s going pretty well on top of the monthly payments the school in their wisdom allows us to pay in.

It's going so well in fact I’ve decided I’m going to Barbados too and staying in a different hotel to him! I’m sure the Chip tee will look good by the pool as I sip rum and think about watching some cricket. Perfect 😊

 

That does sound perfect, we're glad we could help! 😍

In fact, there's nothing we love more here at Chip HQ than feeling like we're helping our savers get the most out their money. We want you to enjoy the things you really want in life so please do get in touch if you have a Chip story you'd like to tell us about!

And don't be too disappointed if you didn't bag yourself a tee... there will be tons more ways to get your hands on cool Chip sh*t coming soon.👊

The big Chip T-SHIRT giveaway

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Be the first to own your own Chip T-shirt!

Demand for our Chip stickers keeps on growing and our cool new logo for Chip 2.0 is finally complete. So, we decided to have some Chip T-shirts made. We couldn't be prouder to be part of the Chip team and now our biggest fans can show off their Chip love too! 

To be one of the first to get your hands on our exclusive Chip merchandise, all you have to do is drop us a line and tell us why you love Chip and how it´s helping you to reach your savings goals!

Our favourite saving stories will also get shared on our community site so if you´ve got photos you’d like to show off, that´s even better!

To get a Tee just tell us your story below...

We'd also really appreciate it if you could share the love and invite a friend or two to Chip as well! 🙏

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Behind the avocado...

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There’s been a lot of debate over what our ‘I choose avo.’ stickers mean recently, so we thought we’d clear up the mystery once and for all. ☝️

We came up with the ‘I choose avo.’ design because it perfectly embodies what we stand for here at Chip. 🙌

You might remember the 'words of wisdom' shared by millionaire Tim Gurner last year.  He told millennials across the globe they’d never be able to afford their own homes if they continued to buy smashed avocado on toast. 🤔

“We’re at a point now where the expectations of younger people are very, very high. They want to eat out every day, they want to travel to Europe every year. The people that own homes today worked very, very hard for it, saved every dollar, did everything they could to get up the property investment ladder.”
— Tim Gurner

 

Sorry Mr Gurner, but we don't think millennials need another lecture on their spending habits - what they (and everyone else for that matter) really need is a little help when it comes saving. 

We love avocado toast, we love technology and we love saving up for the things that matter to us. That's why we built Chip.

“It’s all about using technology to help people spend their money in a better way", says our CEO Simon.

He didn't set out to change what Chip savers have for lunch, but to use AI to enable them to afford the things they really want without having to change their lifestyle.

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That’s what Chip is all about. We help people to save without thinking about it. You don’t have to give up your avocado toast, morning latte or night out with friends to reach your goal. 

With just a few small saves each week you can save for the important things in life and still give in to your daily guilty pleasures. 🥑

We choose avo, you can choose whatever you want…

 

Interested in getting your hands on some Chip stickers? Enter your email below. If enough people are keen we'll figure out how to get them to you!

Chip's got a new HQ

Last week was a pretty busy one. Not only were we working around the clock getting ready for the launch of Chip 2.0 — we also moved to our brand new offices in Shoreditch. 

On Wednesday morning, we packed up and said a fond farewell to our place in Angel. 

We didn’t have enough room for our growing team and space was becoming a little bit of an issue. 

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So, after saying our goodbyes we headed a few miles east to our spacious new office and it’s safe to say we all love it. 

Here we are hard at work... 

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Our CMO Alex was the first to explore the area as he headed off on a mission to find the perfect bacon sandwich to send to a few of our lucky investors.

Here he is about to tuck into the first sarnie. 

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Now we're all settled in we can't wait to make some memories in our new home.

With the launch of Chip 2.0 just around the corner, we're sure some pretty big things are about to happen here...

Meet Donald

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This is Donald, he’s Head of Customer Success here at Chip.

What that really means is — he’s the person who keeps our savers happy.  If you’re on our live chat then Donald is at the other end! 

He really does have ALL the answers and helps our savers out with any queries. He’s also on the other side when our savers get in touch through email and social media.

Thanks for always being there Donald! 

He's been working at Chip since September 2017. Here's what he has to say about us...

“What I enjoy most about my role in Chip is the opportunity not only to help others save, but to make them happy savers. We all need a bit more happiness.”

As well as our live chat hero, Donald is professionally trained musical-theatre performer.

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He loves all things French and is on a lifelong mission to find the perfect product to tame his curly hair.

Say hello to Tali

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This is Tali, she’s our Head of Operations and pretty much runs the show here at Chip HQ. She project manages the development of the app to make it even better for our happy savers. Hurray!

She also manages our customer support dept and ensures that everything at Chip HQ is running smoothly. Thanks Tali! 👍

Here's our favourite Head of Ops hard at work...

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And here...

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And here she is on the tube with our CEO Simon (after the Chip Christmas party)...🙈 

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When she's not at Chip HQ, Tali likes to play softball. She's actually pretty good! 

Here she is scoring a home run for her team 'The Tecumsehs'. 💪

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Tali joined Chip back in November 2016 and it really wouldn't be the same without her.

This is what she had to say about working at the best savings app in the world.

"What I love most about Chip is the working environment we’ve created. We work hard and have fun as a team." 

Thanks Tali! We ❤️you too.

A sneak peek at Chip 2.0

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We're so excited about the launch of our shiny new app, we just can't keep it in any longer. 

Don't worry, we won't spoil the surprise completely, but we will show you a little something we've been working on and introduce our cool new logo. 😉

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We’re all about sharing experiences and finding ways for you to enjoy your savings with all the incredible people around you.

So, we set out to create a feature which could help our users do just that — save up for the things they want with the people they love. 

Introducing - Squad Goals  🙌

Saving with Chip is pretty easy (thanks to our algorithm that does it for you) and now we’re making it even more fun.

Save up for multiple goals with Chip 2.0 and invite friends to join the journey with you, that way you can encourage each other to keep on saving for the things that matter.

We can’t share too much with you right now because it’s top secret, but we can give you a sneak peek of how the new Chip will work.

Drum roll …

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Don't worry, you won't have to wait too long to get your hands on the full Squad Goals feature (or any of our other amazing new features for that matter!). 🤗 Chip 2.0 will be launching very soon, so watch this space...

Liv's adventure in Asia

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One of the best things about working at Chip is getting updates from our users. Hearing stories of how Chip has changed their life for the better always gets us smiling.

Meet Liv. She’s 27. A part-time nanny and Yoga instructor. 

Liv got Chip last year to save up for a holiday to Asia with her boyfriend. 

Not only did she reach her goal, she had such a good time that she got in touch to say thanks. She even sent us some super cute snaps from her hols. 

This is her story...

I was desperate to get away and have real break from London but wasn’t sure how I was going to save up for a two week holiday and keep doing the things I wanted to, like going out with my friends.

With 9 months to go, I downloaded Chip and started saving straight away. I can’t say I was completely confident the app alone would help me to reach my goal — but it certainly wasn’t going to do any harm, so I gave it a try. 

Little did i know! Three months in, I had already saved over a third of what I needed and started planning the trip. I even upped my Chip save amount to add in a visit to Cambodia after Thailand. For the first time my savings were opening up possibilities rather than closing doors! 

It sounds impossible, but I genuinely didn’t notice the money leaving my account. I’m prone to an impromptu supermarket stop or after work drink, and each Chip save fell into the same little affordable bracket.

Fast forward nine months and Josh and I set off on our merry way. We wanted to fit as much in as possible (and we really did)!

It would take forever to talk you through the best moments from our two-week stay, so I’ll just share with you a few photos from our favourite parts.

Meeting elephants at the Sai Yoke Elephant Camp.

Meeting elephants at the Sai Yoke Elephant Camp.

Trekking up the mountains in Chiang Mai.

Trekking up the mountains in Chiang Mai.

Exploring Battambang on the Sangkae river in Cambodia.

Exploring Battambang on the Sangkae river in Cambodia.

The thing that took me by surprise the most was how little I had to cut back. Over the nine months before our holiday, I still can’t believe I didn’t have to change my lifestyle. I didn’t miss out on anything yet I’d managed to save up for the trip of a lifetime! 

Taking a well deserved break in Pai, Thailand.

Taking a well deserved break in Pai, Thailand.

We were so pleased when Liv got in touch with Chip HQ to share the memories she made. It really doesn’t matter whether your goal is £100 or £10,000, for one month's time or one year's time. If we’ve helped you reach it — then that makes us happy. So keep on saving and sharing!